Comcast says power surge caused Academy Awards blackout
By: Nancy Cook
Updated: February 25, 2013
In the wake of Comcast Cable
going black during a large portion of Sunday's Academy Awards, Shreveport Mayor
Cedric Glover announced that Frances Smith, director of Government and
Regulatory Affairs for Comcast, will address the Shreveport City Council on
March 12.
The 25-year
contract between the City of Shreveport and the predecessors of Comcast ran out
in 2012, and Glover said the agreement with Comcast is on a month-to-month
basis. The city has been fielding a number of phone calls and emails
complaining about Comcast, and Glover said either problems will be resolved or
other options will be explored.
A new contract will require a resolution
from the City Council and the signature of the mayor.
"Comcast experienced a
commercial power outage Sunday night. We are investigating and
indications are that a resulting power surge damaged the switch that transfers
the headend operation to a generator. We restored the majority of service
within two hours and deeply regret the
inconvenience to our customers."... Frances Smith, director, Government and
Regulatory Affairs
Comcast Big South Region -
South Area
