Shoppers flock to stores for returns and gift card spending
By: Morgan Thomas
Updated: December 26, 2012
Retailers once again opened their doors to Day after Christmas deal-hunters. Customer service representatives were also ready to handle gift returns and exchanges.
With only one day-off, retail employees got back to work. Shoppers started to fill the parking lot before the sun even came up. At Target, they lined up to wait for the doors to open at 7 A.M.
"We've already been to a couple of other stores because they opened earlier," said one shopper.
"Actually went to Wal-Mart first and got ornaments, things like that. I'm going to hit Red Door and Lewis Gifts," said Genie Finklea, Shopper.
Early birds wanted the best selection of sale and clearance items.
"Last year I got a bunch of good stuff on sale, I was hoping to get some stuff this year, too," said April McCalister, Shopper.
It's also a chance to stock-up on Christmas stuff at clearance prices.
"You get things like Christmas towels, rugs, decorations, things like that - candles, Christmas presents for next year," said a shopper.
Day-After-Christmas shopping is a big deal for those who like to plan ahead.
"Main reason I'm here is to get little kid toys on sale, stuff for birthdays after Christmas," said McCalister.
"Because they have all kinds of gift sets and clothes and things 75 percent off today. It's a lot better than paying 25% off on Black Friday," said a shopper.
Customer service counters also handled some crowds, as folks brought back presents that didn't fit or didn't want, but not everyone had things to return.
"No, I love everything I got," said McCalister.
Click here for a list of tips for easy gift returns and exchanges.
