BPCC WORKFORCE DEVELOPMENT & CONTINUING EDUCATION DEPARTMENT ANNOUNCES UPCOMING COURSES
By: Ray Doughty
Updated: September 8, 2011
Professional Development
How to Write a Stand Out Press Release--$29
9/13 5:30 pm-7:30 pm
Are you a company representative looking to improve media coverage and relations? This course will teach you how to produce well-written and effective press releases to get your messages, products, and services recognized.
Customer Service 101--$59
9/14 8:30 am-12:30 pm
Customer Service 101 will focus on providing the foundation of skills and attitudes necessary to build good customer relationships. Topics include the importance of first impressions and appearances, listening to customers and meeting their needs, building customer relationships, resolving customer complaints, recognizing how attitude affects customer behavior, developing telephone etiquette, and reading body language.
Multicultural Marketing--$49
9/15 5:30 pm-8:30 pm
Designed to educate participants about the changing marketplace and the need for marketing programs that reach an ethnically diverse audience. Participants will learn types of initiatives to implement that will successfully reach niche audiences.
Media Coaching 101--$49
9/22 1:00 pm-4:00 pm
Ideal for individuals who act as company spokespersons or desire to be on-camera or on-air experts. Participants will learn tips and guidance for successful radio and television interviews; how to master the media interview to their advantage and identify common interview mistakes.
Introduction to Lean Processes--$159
9/26-10/5 5:45 pm-8:45 pm
Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product-based industry. Participants will learn the history of Lean, an overview of Lean concepts.
EDUCATION
Attention High School Students - are you intimidated by the ACT test? Let us help. Bossier Parish Community College will offer an ACT prep course covering all sections of the ACT including English, Math, Reading, Science, optional writing section, and test-taking strategies
ACT PREP Bootcamp--$199
9/20-10/13 5:00 pm-8:30 pm
ACT PREP Workshop: English--$59
9/24 9:00 am-1:00 pm
ACT PREP Workshop: Math--$59
10/1 9:00 am-1:00 pm
PERSONAL ENRICHMENT
"Friendly or Good Bacteria" & Your Overall Health--$49
9/13-9/21 6:30 pm-8:00 pm
Come learn the role of probiotics and how it can have an effect in disease prevention. Probiotics are live microorganisms that are referred to as the "friendly or good bacteria" that have everyone talking about overall health and wellness. Intestinal bacteria plays a critical role in such functions and any imbalance of bacteria has the potential to affect health and cause disease. This course will review intestinal bacteria, its functions, and when and how to properly use the prebiotics and probiotics.
Golf Instruction, BEGINNER OR INTERMEDIATE --$149
9/13-11/1 5
